IT outsourcing and IT services for businesses in Kalisz

Comprehensive IT services for companies in Kalisz and the surrounding area - we travel on site up to 100 km, the rest of Poland we serve remotely. Ongoing care for your website, server and email. Stop worrying about your IT.

Response within 24h
Kalisz and the area
Remote support 24/7
Server
Computer
Laptop
Router
Printer
Since 2021

Your external IT department

You don't need to hire a full-time IT specialist. We'll become your internal, yet external IT team - we know the specifics of your company, understand your needs and are available whenever you need us.

We work online and offline. Need IT help at the office, at home, on site or remotely? We'll connect with you from anywhere in the world and fix the issue, or simply come to your door.

15 years of experience
500+ problems solved
24h max response time

Remote support

We'll connect via AnyDesk or TeamViewer and solve the problem without you leaving home.

On-site visit

Kalisz and the surrounding area - we'll come, configure, repair. Stress-free.

Dedicated team

Ongoing IT, eCommerce and marketing support. Like your own department, but without the payroll.

B2B

Services for businesses

Comprehensive IT services tailored to the needs of your business

Server administration

We manage servers, hosting and domains. Nginx, Apache, SSL configuration, backups, performance monitoring.

  • Configuration and optimization
  • Monitoring and backups
  • Security and SSL

ERP system support

We implement, configure and support inventory and sales systems. E-commerce integration, stock synchronization, automation.

  • Subiekt123, NEXO, GT
  • Comarch Optima
  • StreamSoft Prestige
  • BaseLinker integrations

Networks and infrastructure

We design and deploy computer networks in companies. Structured cabling, router and access point configuration.

  • LAN network installation
  • Business WiFi configuration
  • VPN and security

Business helpdesk

We implement helpdesk solutions for your company or become your technical support department for employees and customers.

  • Ticketing system
  • 1st and 2nd line support
  • Documentation and procedures

Automation and digitalization

We'll automate your marketing, sales and operational processes. We'll take your company to full digitalization.

  • Marketing automation
  • API integrations
  • Workflows and processes
For individuals

IT specialist in Kalisz

Problems with your computer, laptop or network? We'll help - remotely or on site in Kalisz and the surrounding area.

Computer and laptop repair

Diagnostics, hardware and software repair, restoring your device to working order.

Formatting and reinstallation

Clean system installation, virus removal, performance restoration.

Software and driver installation

Software configuration, updates, driver installation.

Printer and modem setup

Connecting, installing and configuring peripheral devices.

WiFi network setup

Router setup, WiFi coverage, home networks, security.

PC building and upgrades

Component selection, computer assembly, upgrades and parts replacement.

Liquid-damaged laptops

Specialized diagnostics and repair of laptops after contact with liquid.

Backup and data recovery

Backups, data transfer, recovery from damaged media.

BIOS updates

Safe firmware updates, compatibility with new components.

Consulting and training

Help with choosing hardware, training in using computers and software.

Maintenance and optimization

Cleaning, thermal paste replacement, system optimization, extending device life.

Home network installation

Cable routing, network sockets, switches, professional installation.

Local brand

Looking for an IT specialist in Kalisz? informatyk-kalisz.pl is our local brand dedicated to the residents of Kalisz and the surrounding area. Fast computer help, laptop repairs, network configuration - all at one address.

Response within 24h
Travel included
Remote support
PC and laptop repair
System formatting
WiFi configuration
Virus removal
Process

What does working together look like?

Simplicity and transparency - from request to problem solved

1

Contact

Call, email or fill out the form. Describe the problem - the more details, the better.

2

Diagnosis

We analyze the request and propose a solution. Often at this stage we already know whether remote support will be enough.

3

Action

We connect remotely or come on site. We solve the problem and test that everything works correctly.

4

Billing

We invoice after the work is done. Transparent rates, no hidden costs. Payment by bank transfer or cash.

Pricing

Transparent billing rules

Different cooperation models tailored to your needs

Hourly billing

For one-off interventions

from €49 net/h
  • Remote or on-site support
  • Billed for actual time
  • No obligations
  • Invoice after completion
Report a problem

Project

Implementations and migrations

Individual quote
  • Fixed price per project
  • Detailed specification
  • Implementation schedule
  • Warranty and support
Describe your project

* Prices are net. VAT of 23% applies. Travel within 15 km of Kalisz is included. Farther locations are quoted individually.

FAQ

Frequently asked questions

We answer the most important questions about working with us and IT support.

Do you serve both businesses and individual clients?

Yes, we provide IT services for both businesses (B2B) and individual clients. We have flexible billing models tailored to each client's needs - from one-off interventions to ongoing subscription-based support.

How quickly can you come on site?

In Kalisz and the surrounding area, the standard response time is 24-48 hours. In critical situations, same-day intervention is possible. Remote support usually starts within 1-2 hours of the request.

Which ERP systems do you support?

We specialize in: Subiekt123, Subiekt NEXO, Subiekt GT, Comarch Optima and StreamSoft Prestige. We help with installation, configuration, e-commerce integration and day-to-day operations.

Can you be our external IT department?

Of course! That's our specialty. We can act as your internal-yet-external IT, eCommerce, marketing or digital team. We work like members of your team, knowing the specifics of your company.

How does billing for services work?

We offer flexible models: hourly billing (from €52 net/h), subscription packages with a set number of hours, and project-based quotes for larger implementations. We invoice after the work is done.

Do you travel outside Kalisz?

Yes, we serve clients across the entire Greater Poland region. Travel up to 15 km from Kalisz is included in the service price. Farther locations are quoted individually. Alternatively, many issues can be handled remotely.

Need IT support?

Describe your problem or need. We'll respond as quickly as possible and propose a solution.